How often do you release new boxes?
Our box subscription is released quarterly.
Will I ever receive the same product in two different quarterly boxes?
No, you will never receive the same product more than once. However, there is a possibility of receiving a similar product, from a different brand, in a future box.
Can I purchase Crate of Good for someone else?
Yes, you can gift up to four boxes via our Gift page.
How do quarterly subscriptions work?
The Quarterly Box Subscription will automatically renew every quarter as long as your billing information is valid and you haven’t canceled.
What if a product in my order is damaged?
Any product that is broken, damaged, or defective will be replaced at no charge. Just message us for help.
Where is my order?
Check your confirmation email and make sure you entered the correct address at checkout. If all is right, check your tracking information. If you have any questions about your tracking information or if you have not received your order, please contact your local post office and they will be able to assist you in tracking your package. If they are unable to assist you, please message us and we will be happy to investigate further.
How can I track my order?
Once your order has been shipped, you will always receive a confirmation email with your tracking information. Didn’t receive a confirmation? Let us know and we’ll send one your way! You can always check the status of your order here.